At Neshu’s Boutique, we care about your satisfaction. If your purchase doesn’t meet your expectations, our hassle-free return and refund policy is here to help.

Eligibility for Returns:

  • Product must be returned within 7 days of delivery.

  • Products must be unused, unwashed, and returned with original tags and packaging.

  • Customized or altered products and intimate wear are not eligible for returns.

Easy Return Process:

  • Raise a return request via email or our website.

  • Our team will arrange a pickup or guide you on shipping the product back.

  • Once we receive the product, it will be inspected for quality and eligibility.

  • Refunds or store credit will be credited within 7-10 business days.

Refund Modes:

  • Prepaid Orders: Refunded to the original payment method.

  • COD Orders: Refunded via bank transfer or store credit.

Damaged or Wrong Item:
If you receive a damaged or incorrect product, contact us and return within 48 hours with photos. We will arrange an exchange or full refund at no extra cost.

Exchanges:
Exchanged product will be redelivered within 7 days.